Muhammad Arslan
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SaaS launch-readiness checker

Find the product gaps worth fixing before your first customers arrive. Review your workflows and get a practical launch action list.

Your product
Authentication

Can a new customer sign up, verify their email, sign in, and sign out? Critical

Do password reset and expired-session recovery work? Critical

Are sensitive endpoints protected against repeated requests?

Are production secrets kept out of browser bundles and logs? Critical

Permissions

Are permissions enforced on the server for every protected action? Critical

Can one team never access another team's records or files? Critical

Do invitations, role changes, and removing a team member work?

Can support resolve account issues without unsafe database edits?

Billing

Have successful and failed subscription payments been tested? Critical

Are billing webhooks verified and safe to retry? Critical

Can customers change or cancel their subscription?

Do product permissions match the current subscription state?

Data and recovery

Has a production-like backup been restored successfully? Critical

Can a database or deployment change be rolled back?

Can customers retrieve or delete their data through a documented process?

Are uploads restricted and private files access-controlled?

Operations

Will someone be alerted when the application or a critical job fails? Critical

Can a failed customer action be traced without logging sensitive data?

Do third-party failures have clear retry and recovery behavior?

Is there a named owner and response process for launch incidents?

Customer experience

Can a new customer complete the core paid workflow? Critical

Have loading, empty, error, and permission-denied states been tested?

Does the core workflow work on mobile and with a keyboard?

Can customers understand onboarding and contact support?

Your launch action list

0%

Completed checks: 0/24

Unresolved critical checks: 10

This is a self-assessment based on your answers, not an automated audit.

  1. Critical: Test the complete authentication journey with a fresh account.
  2. Critical: Implement and test account recovery and expired-session handling.
  3. Critical: Review secret storage, client bundles, and application logs.
  4. Critical: Test server-side authorization for each role and action.
  5. Critical: Test tenant isolation across APIs, files, exports, and background jobs.
  6. Critical: Test subscription checkout and failed-payment recovery.
  7. Critical: Verify webhook signatures and implement idempotent event handling.
  8. Critical: Run a restore drill and document recovery steps.
  9. Critical: Set up actionable error and availability alerts.
  10. Critical: Run the entire customer workflow with realistic inputs.
  11. Add rate limits to authentication and costly endpoints.
  12. Test the team membership lifecycle and revoke removed users' access.
  13. Build controlled admin actions and record significant changes.
  14. Implement and test cancellation, plan changes, and access expiry.
  15. Test entitlement changes after renewal, cancellation, and payment failure.
  16. Rehearse migrations and release rollback using representative data.
  17. Create and test data export and deletion workflows.
  18. Validate upload types and size, and verify access to stored files.
  19. Add request correlation and redact sensitive values from logs.
  20. Test timeouts, retries, duplicate events, and unavailable dependencies.
  21. Write a short incident response and escalation checklist.
  22. Add useful feedback and recovery actions for non-happy paths.
  23. Test small screens, keyboard navigation, focus, and form errors.
  24. Add clear onboarding, help, and a working support contact.

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Use your results to define a reviewable first milestone. You can download them or attach them to a project brief when you are ready.

SaaS launch-readiness checker | Muhammad Arslan